Account & Data Deletion

Last updated: June 21, 2026

Hectares LLC, doing business as Hectares.ai ("Hectares," "we," "us," or "our"), respects your right to control your personal data. This page explains how you can request deletion of your Hectares account and all associated data, what is removed, what we may be required to retain, and how long the process takes.

How to Request Deletion

To request deletion of your Hectares account and all associated data, email support@hectares.ai with the subject line "Delete my account" from the email address associated with your account.

We use the originating email address to verify your identity, so please send your request from the same address you use to sign in. If you are unable to send from that address, include enough detail for us to confirm account ownership and we will follow up to verify before processing.

Once your request is verified, your account and the data described below are permanently deleted. This action cannot be undone.

What Gets Deleted

When we process your deletion request, we remove:

  • Your account and user profile
  • Your email and login identity (authentication credentials)
  • All captured survey data tied to your account, including field points (field_points)
  • Fields and parcels you created
  • Related records associated with your account and its data

What May Be Retained

After deletion, we retain only the minimal data we are legally required or permitted to keep — for example, for tax, accounting, fraud-prevention, or legal-compliance purposes. Such records are kept only for as long as required and are otherwise isolated from active use.

All other personal data associated with your account is deleted or anonymized.

Timeline

Verified deletion requests are processed within 30 days. We will confirm by email once your account and data have been deleted.

Related Policies

For more on how we handle your information, see our Privacy Policy, including the Data Retention and Your Privacy Rights sections.

Contact Us

If you have questions about deleting your account or your data, please contact us:

Email: support@hectares.ai

Mail:
Hectares LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States